Tag Archives: restaurants

A good customer service experience

Since I’ve started this blog, I had one really terrible customer service experience (not locally, but at a well known place). My first thought was, “Oh, I will be blogging about this one! I’ll show them!” But, after I calmed down and really thought about it, I decided against it.

Although there are certainly exceptions, I think people who badmouth companies (or other people) in a public forum end up making themselves look petty; it’s inevitably more of a reflection of that person than the company itself.

And so, I prefer to look at bad customer experiences as a situation wherein a business transaction did not work out between me and a particular organization. However, that doesn’t mean it won’t work out for other people. I may tell my mom about my experience, but I’m not going to blog about it to the world.

Last night, the fiance and I had a great customer experience, wherein there was a problem and we were taken care of. Now that, I’ll blog about.

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Family style dinner at Bucca di Beppo

Last night the fiance surprised me with dinner out, and we went to a family style Italian place, Bucca di Beppo – it reminds me of Augies, another family style restaurant, that burned down a few months back; I do believe they’re rebuilding it.

One thing I liked a lot about Bucca di Beppo is that it is a rather large establishment, but they divide it up into separate dining areas, so it gives the feel of a smaller, more intimate restaurant.

Check out the ceiling over our “room:”

Photo credit: Alan Nudi

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Mmmmac n’ cheese at Quincy Market

Anyone else thinking Mmmbop when they see the name of this establishment? No? Me neither. . .

The fiance and I frequented Boston over the weekend, and stopped for lunch at Mmmac n’ Cheese at the Quincy Market. Interestingly, it seems to be a combination of organic, salad and vegetable options, and of course, macaroni and cheese. 

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Locally grown food at The Hungry Fish Cafe

The fiance and I tried out a new restaurant today – it’s a small cafe/diner, and it is owned by our new friend we met recently, Sarah Fish. It is appropriately called The Hungry Fish Cafe.

Sarah gets her food locally from farmers and a community garden – it is only the freshest and the best quality. You will not be disappointed. In addition, there is a fun, friendly diner-like atmosphere.

After eating you can shop for grass-fed local beef, peanut butter from the Saratoga Peanut Butter Company, spices, cookie cutters, and more.

A big thank you to the fiance for the following photos.

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Burgers and fried fish at Brown’s Brewing Company

Last night the fiance and I checked out Brown’s Brewing Company in Troy for the second time (photo credit to the fiance for these photos). In addition to great comfort bar food, they also brew their own beer.

I had the Fish and Chips, which was a nice fried cod with delicious french fries that came with a salad, and he had the Old Hickory burger – a cheeseburger with Cheddar Jack cheese, bacon, and cherry raspberry ale barbecue sauce:

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Mingling at Mingle (and lobster mac and cheese!)

Back in January, I won a gift card from the On the Edge blog for getting the “Anyway. . .” award – this essentially means that I was the commenter most likely to bring off track conversations back on topic. Ha.

Anyway. . .

I happily received a gift card to Mingle, a fairly new restaurant in Albany that replaced The Wine & Diner (which I had loved). The fiance and I checked it out, went back with my parents, and just went for a third time last night to celebrate our four year anniversary.

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